Placing an order
Placing an Order
Placing an order with us couldn't be simpler.
Browse our site, via the search engine (on the left of page) or through 'Shop by Brand' and menu options.
- Find your perfect item; choose your size & quantity, then press 'add to basket'
- Repeat several times! :) remember to get matching underwear and feel free to try something new. With free delivery and simple, no quibble returns - we make it easier than window shopping.
- When finished, click on 'View Basket' (in the top right of menu bar) and you will be shown your selections.
- If you have shopped with us before you will already have an profile name and password (don't worry if you've forgotten it, just email or call us and we can remind you) otherwise it's really quick to create a profile - just follow the steps.
- once logged in you will go through the payments process. You are not redirected to another site and we ensure everything is secured through our website to make sure your details are safe and encrypted.
- Once completed the checkout process, you will be sent a confirmation email of your order.
- Note: Payment will only be taken when your items are dispatched, not before.
Happy shopping! if we can help you at anytime, please get in touch: firstname.lastname@example.org
No Quibble Returns
We want you to be 100% happy with your new lingerie. If you need to return a product for any reason we will happily exchange the goods or refund your money. Please enclose the reasons for returning the item along with your order number There is a Returns Form on the website. Please write the Returns Address on the original packaging, enclose the Returns Form and return the goods within 28 days.
Goods must be returned unworn and with all original labels attached.
We are unable to be held responsible for any goods lost in the post, please ensure correct payment for postage and ask your Post Office for a proof of postage certificate when you post the goods.
We will obviously not be able to offer returns for items we do not stock and have got in especially for you as a one off order.
Christmas gifts purchased in December can be returned up to the end of January.
Valentines gifts purchased in Janurary can be returned up to the end of February.