Delivery & Returns

All products will be shipped as soon as possible subject to availability of stock and credit clearance.

 

Standard Delivery
United Kingdom	£1.95	2-3 working days via Tracked Royal Mail Service
Rest of the World	£12.95	7-10 working days via Tracked and Signed* Royal Mail Service Customers are liable for any additional local customs/duty charges

 

We want you to be 100% happy with your new lingerie. If you need to return a product for any reason we will happily exchange the goods until you have the perfect fit or refund your money. Please enclose the reason for returning the item along with your order number by simply filling out the returns form below by clicking on the link. Alternatively, if you do not have access to a printer, you can write out your order details and the reason for your return on a piece of paper. Please return to the address below ensuring that you enclose the returns form or paper along with the goods within 30 days. Please note that you would be liable for the postage costs of returning unwanted items back to us.

Goods must be returned in a resalable condition; unworn, with all original labels attached or in the case of swimwear the hygiene seal intact and present and in adherence with our Terms & Conditions. Unfortunately we are unable to refund any opened knickers.

We are unable to be held responsible for any goods lost in the post, please ensure correct payment for postage and ask your Post Office for a proof of postage certificate when you post the goods. You may also want to consider using a tracked service which also includes sufficient compensation should Royal Mail/your chosen courier fail to deliver your package.